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Get in touch

We're here to answer your questions about our cleaning services. Contact us today to schedule your appointment or learn more about what we offer.

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Direct

Contact details

Reach us by phone, email, or visit our London office for assistance.

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Ready to book your clean

Schedule your first service or request a custom quote tailored to your home.

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Questions

Find answers to common questions about our service

How do I book an appointment?

Appointments are booked directly through our online scheduling system. Simply select your service, choose a date and time, and secure your booking online. All appointments are reviewed and confirmed by our team within 24 hours. If you have a specific question before booking, you’re welcome to contact us at thesapphiretouch@gmail.com.

Where are your primary service areas?

Proudly serving London, Ontario, including Downtown London, Byron, Sunningdale, Riverbend, and Old North, with professional residential and commercial cleaning. We service select neighbourhoods across London. If you’re located just outside our primary service areas, availability may be considered based on scheduling and service type.

Can I request a specific cleaner?

Yes. We understand the importance of consistency in luxury homes. Once you've worked with a team member you prefer, we'll arrange for them on future visits. Continuity matters to us as much as it does to you.

What if I need to reschedule?

Life happens. Contact us as soon as possible and we'll find another time that suits you. We ask for at least 48 hours notice when possible. Our goal is flexibility without compromising quality.

What about confidentiality?

Discretion is built into everything we do. Your home, your schedule, and your preferences are handled with care and professionalism at every step. We have long-standing experience serving private households who value trust, consistency, and quiet reliability.

Do you offer one-time or recurring services?

Both. Whether you need a single deep clean or weekly maintenance, we accommodate your needs. Many clients start with one visit and transition to regular service. We're here for whatever works best for your home.

Details

Tell us about your home

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