Schedule your cleaning
Pick your date and time. We handle the rest with precision and discretion. Your home deserves nothing less than perfection.
Enter Our New Giveaway
How to enter: Book and complete an eligible cleaning between September 20 and October 20, 2026. Current recurring clients are automatically entered when an eligible scheduled cleaning is completed during the giveaway period. No purchase necessary. See Official Giveaway Rules for complete eligibility and entry requirements.
Download Entry Details (PDF)
Request your appointment
Tell us what you need. We'll confirm everything within hours.
Three reasons to book with confidence
We make scheduling simple. Your home gets the attention it deserves.
Flexible scheduling that fits your life
Choose dates and times that work for you, with availability across weekdays and weekends.
Customized cleaning tailored to your needs
Select specific services or let us design a complete package for your property.
Secure confirmation and professional service
Every booking is confirmed in writing with clear details and our commitment to excellence.
Tell us about your home
Provide a few details so we can prepare your home’s service with the care, structure, and attention it deserves.
Crystal Clear,
Transparent Pricing
Complete our booking form to receive your personalized price and securely confirm your service.
Popular Add-ons
Select only the services you need—nothing more.
Payment is required before the cleaning appointment begins, by e-transfer or credit card. Established recurring clients are welcome to pay after their cleaning.
Frequency Savings
Weekly: 10% OFF
Bi-Weekly: 5% OFF
Team Size + Minimums
Two-Cleaner Team: $90 per hour
How It Works
You provide a priority list of what matters most to you
Your cleaning team will work in the order of your priorities
If additional time is needed to complete more areas, you may extend your cleaning appointment if schedule allows.
Hourly service does not guarentee full-home completion. Completion depends on the items you choose to prioritize and the time reserved.
Please note: The priority-list process and the limitation on whole-home completion apply specifically to hourly bookings. Whole-home maintenance quotes cover the cleaning scope agreed upon in advance. In other words, iff we quote your whole home, we will clean your whole home up to the specifications discussed ahead of time. Thank you.
You Set The Priority List
Visit our London location to meet the team or discuss your cleaning requirements.
2-Cleaner Team
Connect instantly with our team during business hours for immediate assistance.
Services Not Offered
For Safety and Insurance Reasons
Questions
Find answers to common questions about our service
We recommend booking at least two weeks ahead. Rush appointments are available for established clients. Our calendar fills quickly during peak seasons, so earlier bookings ensure your preferred dates.
Clients must provide at least 24 hours’ notice to cancel or reschedule without a fee. Requests received with less than 24 hours’ notice incur a fee equal to 50% of the scheduled cleaning fee. Notice is measured from the scheduled arrival time, or the beginning of the arrival window.
If the cleaning team cannot gain access within 15 minutes of arrival, a lockout fee equal to 50% of the scheduled cleaning fee may apply. Repeated short-notice cancellations may result in recurring service being paused or discontinued.
Payment is required before the cleaning appointment begins, by e-transfer or credit card. Established recurring clients are welcome to pay after their cleaning. All bookings are reviewed and confirmed by our team within 24 hours.
Appointments are booked directly through our online scheduling system. Simply select your service, choose a date and time, and secure your booking online. All appointments are reviewed and confirmed by our team within 24 hours. If you have a specific question before booking, you’re welcome to contact us at thesapphiretouch@gmail.com.
We prioritize consistency and familiarity in the homes we maintain. When possible, we schedule the same cleaning professional or team for your visits. While individual availability may vary, our standards, training, and expectations remain consistent across our team — ensuring the same level of care every time.
Duration depends on your home's size and the services selected. Most appointments run between three and six hours. We'll provide an accurate estimate during your consultation.
A paired cleaning team delivers faster, more consistent results. This means your home feels refreshed more efficiently -- without rushing quality.
Same-day appointments are occasionally available for existing clients. Contact us directly to check availability. Emergency situations receive our immediate attention whenever possible.
