Excellence

Who we are

Sapphire Maid Service exists for those who demand more from their home. We clean with the precision of people who understand that luxury demands discretion, attention, and an unwavering commitment to detail.

We also provide ongoing care for select commercial spaces that value consistency, discretion, and professional standards.

Modern living and dining room with glass table set for six, white orchid centerpiece, two navy armchairs, and a wall-mounted TV flanked by mirrored shelves.
Story

Built on precision and earned trust

Sapphire Maid Service began with a simple observation: luxury homes deserve more than standard cleaning. They demand people who understand that every surface tells a story, and every detail matters. We built this company for London's most discerning homeowners—those who refuse compromise.

Logo for Sapphire Maid Services with stylized ‘sms’ inside a decorative blue circle.
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Numbers

Precision measured in results

Serving London's most demanding homes with unwavering standards

11+

Years of trusted service

1000+

Residential and commercial properties professionally maintained

4.4

Average Google Rating

Trusted by London's most discerning homeowners

Trusted across London's finest addresses

"Wonderful cleaning service! The team is always punctual, reliable, and kind, and they leave the house looking great. The management is very accommodating and communicative, which makes the whole experience smooth and stress-free. Highly recommend!"

Marta Graham

"Sapphire Maid Services were excellent. I hired them for a moving clean. Everything sparkles! I'm sure the people moving into my house will be very happy to move into a clean home! The cleaners were efficient and very professional. I highly recommend them!"

Pauline den Ouden

"I was so happy with the work done by Sapphire Maid services! They were professional and very attentive to all details. My house was spotless and the ladies were absolutely wonderful. Would definitely recommend!"

Katie Barbosa

"They were on time and very kind. They did a great job and will hire them again in the future!"

Madi Moloney

"We have used Sapphire for regular cleanings of our house for 4 months or so and we have nothing but good things to say -- they are quick and responsive to requests for bookings and all of the cleaners are professional and friendly. Invoicing is prompt and easy. Would recommend to anyone."

Josh Laplante

"Reliable, thorough and respectful cleaners. Thank you for taking such good care of our student rental property."

Grace Churchill

"Anna and her team have been so very helpful to my partner and I. We're both at risk with our health and I'm housebound because of it, too, so cleaning is an issue. Anna and team have done a wonderful job on our apartment over and over, and I can't express how grateful I am that they all take our health concerns seriously."

Ashley EM

Questions

Find answers to common questions about our service

How are your staff vetted?

Every member of our team undergoes thorough background checks and professional vetting. We trust them with your home because we've verified they're trustworthy. References and experience matter, but discretion and integrity are non-negotiable.

What makes your service different?

We don't rush. We don't cut corners. We understand that luxury homes require a different approach—one where attention to detail and respect for your space come first. Our team is trained to work with precision and leave no trace.

Can you handle specialized surfaces?

Marble, rare woods, and delicate finishes require informed care. Our team is trained to work with premium materials and understands the attention and restraint they demand. We’ve maintained some of London’s finest homes with the respect these environments require.

What if I need to reschedule?

We understand schedules can change. Requests to reschedule must be received at least 48 hours in advance to avoid a cancellation fee. Because our team reserves time specifically for your home, late changes or missed appointments may be charged in full. This allows us to maintain consistency and reliability for all clients.

Do you offer regular scheduling?

We do. Weekly, bi-weekly, or monthly service can be arranged to suit your needs. Consistency is part of our promise—the same team, the same standards, every time.

Do you offer one-time or recurring services?

We offer both one-time services and recurring maintenance plans. Our ongoing clients receive priority scheduling and benefit most from maintaining their home to our standard. Availability for one-time services is limited and subject to scheduling.

What about confidentiality?

Discretion is built into everything we do. Your home, your schedule, and your preferences are handled with care and professionalism at every step. We have long-standing experience serving private households who value trust, consistency, and quiet reliability.